As a Cloud Support Specialist, you will provide expert technical assistance to clients utilizing major cloud platforms like AWS, Azure, and GCP, ensuring optimal performance and resolving complex issues remotely.

Join Our Team as a Cloud Support Specialist

Are you passionate about cloud technologies and helping businesses thrive in the digital age? We are seeking a skilled Cloud Support Specialist to join our dynamic team on a remote contract basis. Based in Quebec City, Quebec, Canada, you will play a crucial role in delivering top-tier support for cloud infrastructures, troubleshooting issues, and optimizing performance for our clients.

Key Responsibilities

• Provide L2/L3 technical support for cloud environments including AWS, Azure, and GCP
• Diagnose and resolve complex issues related to compute, storage, networking, and security
• Collaborate with engineering teams to implement solutions and prevent future incidents
• Monitor system performance and create documentation for support procedures
• Assist clients with best practices for cloud migration, scaling, and cost optimization

Why Work With Us?

This remote contract position offers the flexibility to work from anywhere while contributing to innovative cloud projects. With a focus on employee growth, you'll have access to the latest tools and training to advance your career in cloud computing.

Apply now and elevate your career in the cloud!

• Bachelor's degree in Computer Science, IT, or related field
• 2+ years of experience in cloud support or system administration
• Proficiency in AWS, Azure, or Google Cloud Platform services
• Strong knowledge of networking, Linux/Windows servers, and troubleshooting methodologies
• Excellent communication skills and customer service orientation
• Certifications such as AWS Certified Support or equivalent preferred

• Competitive monthly salary range
• Fully remote work flexibility
• Health and dental insurance coverage
• Paid time off and flexible hours
• Professional development opportunities and certification reimbursements
• Collaborative team environment with cutting-edge tools